Privacy Policy

Effective date: 11 August 2025

This Privacy Policy applies to the Blossom Hospital mobile application (“Blossom”, “we”, “our”, or “us”). We are committed to protecting your privacy. This document explains what information we collect, how we use it, and the choices you have when using the App.

Information We Collect

We collect information that you provide directly in the App, for example when registering a patient or using features of the App. This may include:

We do not collect or use your device’s precise location. The App may collect limited technical information (such as device model, OS version, and anonymized usage events) to help us improve performance, reliability, and user experience.

How We Use Your Information

Telemedicine

If you use telemedicine features, information you provide (symptoms, history, images/documents) is shared with authorized clinical staff for evaluation and care. We use secure methods to protect this information.

Permissions Used

Note: Denying a permission may limit related features, but you can continue to use other parts of the App.

Third-Party Services

The App may use third-party services (e.g., Google Play services) that have their own privacy practices. We encourage you to review their policies:

Data Retention

We retain user-provided data for as long as your account is active and for a reasonable period thereafter, as required for operational or legal purposes. We may retain anonymized or aggregated data for analytics and service improvement.

Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

Children’s Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the App, please contact us so we can delete it.

Your Choices & Rights

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the effective date above. Please review this page periodically for changes.

Contact Us

If you have questions about this Privacy Policy, our data practices, or to submit a data request, please contact: