Kalghatgi Hospital — Terms & Privacy

Effective date: 11 August 2025

Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of khh.metahos.com (the “Website”) operated by Kalghatgi Hospital (a unit of Banashankari Hospitals Pvt. Ltd.). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part, please do not use the Website.

1) Use of Website

The Website provides healthcare-related information and may facilitate digital services such as appointment booking, viewing lab results, or receiving notifications. You agree to use the Website only for lawful purposes and in accordance with these Terms.

2) Personal Information

When you use certain features, you may be asked to submit personal information. Such information will be handled per our Privacy Policy and applicable laws.

3) Intellectual Property

All content, branding, logos, design, text, graphics, and software on the Website are the property of Kalghatgi Hospital and/or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

4) Service Availability

We strive for uninterrupted access but do not guarantee continuous availability or freedom from errors. Access may be suspended or restricted for maintenance, upgrades, or due to system issues.

5) External Links

The Website may contain links to third-party websites or services not owned or controlled by us. We are not responsible for their content, policies, or practices.

6) Limitation of Liability

To the fullest extent permitted by law, Kalghatgi Hospital shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website.

7) Changes to Terms

We may update these Terms at any time by posting the revised version here. Changes are effective immediately upon posting. Please review this page periodically.

8) Governing Law

These Terms are governed by the laws of India. Courts in Hubballi, Karnataka, shall have exclusive jurisdiction.

9) Contact

For questions about these Terms: kalghatgihospital@gmail.com or call 0836-2228334 / 2350634 / 9715795795.

Privacy Policy

Kalghatgi Hospital (a unit of Banashankari Hospitals Pvt. Ltd.) operates khh.metahos.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Website and related services.

Information We Collect

• Information you provide (e.g., name, email, phone number, address) when booking appointments, submitting forms, or contacting us.
• Medical or visit information that you or your provider may upload or access (e.g., appointment details, reports), where applicable.
• Log data (e.g., IP address, browser type/version, pages visited, timestamps, referring URLs) for security and analytics.
• Cookies and similar technologies to maintain sessions and improve user experience. You can control cookies via your browser settings; disabling them may limit functionality.

How We Use Information

• To operate and improve the Website and services (appointments, reminders, results access, notifications).
• To communicate with you regarding bookings, updates, and support.
• For security, fraud prevention, and compliance with laws.
• For analytics to understand usage, improve content, and enhance performance.

Third-Party Service Providers

We may engage third parties to host, process, analyze, or support our services (e.g., secure hosting, analytics, communication tools). They access personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

External Links

Our Website may link to external sites. We are not responsible for their content or privacy practices. Please review their policies.

Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.

Data Retention

We retain information for as long as necessary to provide services, meet legal/contractual obligations, resolve disputes, and enforce agreements. Where feasible, we may de-identify or aggregate data.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information to us, please contact us to request deletion.

Your Choices & Data Deletion

• Access & correction: You may request access to or correction of your personal information, subject to applicable law.
• Opt-out of communications: You can opt out of non-essential communications by following unsubscribe instructions or contacting us.
• Request deletion: To request deletion of your account or personal data, email kalghatgihospital@gmail.com with the subject “Data Deletion Request” and include your name, phone/email used on the Website, and any relevant details. We’ll respond per applicable law.

Cookies

Cookies help us remember your preferences, keep you signed in, and analyze usage. You can manage cookies in your browser. Refusing cookies may affect site functionality.

Analytics

We may use analytics to understand aggregate usage statistics (e.g., visits, time on page) and improve content and services. Aggregated insights are not used to identify you personally.

Changes to this Privacy Policy

We may update this Policy from time to time. Changes will be posted on this page and are effective when posted. Please review periodically.

Contact Us

Questions about this Policy or our data practices? Contact us:
Email: kalghatgihospital@gmail.com
Phone: 0836-2228334 / 2350634 / 9715795795
Address: Chitaguppi Park, Pinto Rd, near Central Telegraph Office, Hubballi – 580 020, Karnataka, India

© Kalghatgi Hospital (a unit of Banashankari Hospitals Pvt. Ltd.)